Frequently Asked Questions
How do you request Peer Support?
To speak with one of our trained peer supporters, simply complete our confidential request form, which is handled exclusively and confidentially by the Peer Support Director. Alternatively, if you prefer, you may email docpeersupport@health.ucsd.edu to initiate peer support. Although not required, feel free to say something about the type of support you are hoping for and any features of a peer supporter you may prefer (e.g., department, specialty, gender, seniority, etc.)
What are some of the reasons physicians request peer support?
Some of the more typical reasons a physician may request peer support include:
- Distress over difficult clinical events or litigation.
- Problems with career or workplace conflicts
- Work-home-life issues
- Bereavement
- Upsetting I-reports
- Chronic or acute stress
- Concerns about burnout, depression, substance use or other emotional or mental health issues
- Physical illness in self or family
- Depression or other mental illness in family
- Medical error, regardless of outcome
- Poor patient outcome regardless of responsibility
- Interpersonal conflict in workplace
- Personal life struggles
- Feeling lonely, disconnected or neglected
- Struggles with leadership
- Career frustration
- Concerns about work or life transitions
- Wish to learn about or discuss wellbeing and mental health resources
In short, please consider peer support for almost anything a friendly and nonjudgmental ear can connect with.
How does Peer Support Work?
A peer supporter will be assigned and contact you, usually within two working days, over email, to set up a time to meet. If you prefer communication by phone or text, please indicate your preference in your request. The two of you will select a time to meet, in person or by Zoom or phone, depending primarily on your preferences and feasibility. Typically, peer support consists of one or two interactions, with resources sent to you as follow-up.
Who can receive Physician Peer Support?
At this time, Peer Support is only available to Staff and Faculty Physicians. We are planning to expand to Residents and Fellows by the end of this academic year.
Is Peer Support confidential?
Peer support is entirely voluntary, protected, and confidential to the extent provided by law.
Is Peer Support a type of counseling?
Peer Support is not psychotherapy or a substitute for mental health treatment. It is peer-to-peer connection for physicians who can benefit from emotional support in times of need. The Physician Wellness website lists several mental health treatment resources available to UCSD physicians. If you or someone you know is in crisis, please call or text the 988 Lifeline at 988 or chat 988lifeline.org.
Why provide and seek Physician Peer Support?
We know that practicing medicine can be immensely gratifying, but also stressful for any of us. At certain times, physicians can benefit from talking to a colleague who is there to listen, not judge, and may be able to provide a new perspective, resources, and options. We value you and are committed to your welfare.
Who are the Peer Supporters?
The Peer Support team consists of UC San Diego Health physicians from various specialties who have been trained to be peer supporters and are volunteering their time. All peer support conversations are kept confidential and free from judgment. They are here for YOU and are available for any matters you wish to discuss. Many have provided specific areas of interest.